FAQ
What products can I buy from Vitality Medico Europe?
At Vitality Medico Europe, you'll find a carefully chosen range of intimate health and wellbeing products for both men and women. Our collection includes vacuum erection devices, pelvic floor wands, vaginal dilators, urinary incontinence products and other body-safe healthcare solutions designed to support everyday comfort, confidence and quality of life.
What is a vacuum erection device?
A vacuum erection device, sometimes called a penis pump, is a simple, non-surgical device that helps increase blood flow to the penis. Many men use it as a drug-free option to help achieve and maintain an erection. It is widely used for erectile dysfunction and is often recommended by healthcare professionals.
Do vacuum erection devices really work?
For many men, they do. A vacuum erection device can be an effective way to improve erections when used correctly. Results vary from person to person, but many users find that it helps restore confidence and makes intimacy easier without relying on medication.
What is a pelvic floor wand used for?
A pelvic floor wand is designed to help release tight muscles and sensitive trigger points inside the pelvic floor. It can be useful for people experiencing pelvic pain, muscle tension or pelvic floor dysfunction. Many people use a pelvic floor wand at home alongside advice from a pelvic health specialist.
What are vaginal dilators used for?
Vaginal dilators are designed to gently stretch and relax the vaginal muscles over time. They are commonly used during pelvic floor therapy and may help women experiencing vaginismus, pelvic pain, vaginal tightness, menopause-related discomfort or recovery after childbirth or pelvic surgery.
How do I choose the right vaginal dilator?
If you're new to dilator therapy, it's usually best to begin with the smallest size and move up gradually as your body becomes more comfortable. Our graduated dilator sets make it easy to progress at your own pace without feeling rushed.
Are your products made from safe materials?
Yes. We only stock products made from high-quality, body-safe materials. Depending on the product, this may include medical-grade silicone, BPA-free materials or premium stainless steel. You'll always find the material details listed on each product page.
Are your products suitable for beginners?
Yes. Many of our products are designed with beginners in mind. Whether you're buying your first pelvic floor wand, vaginal dilator or vacuum erection device, you'll find products that are comfortable, easy to use and supported by clear instructions.
Can your products help with urinary incontinence?
We offer products that may help people manage urinary incontinence and improve bladder control. While they are not intended to replace medical treatment, many customers find they provide extra support and confidence in everyday life.
Do I need a prescription?
No. Most of the products available on our website can be purchased without a prescription. If you have an existing medical condition or are unsure which product is right for you, we recommend speaking with your doctor or healthcare professional before use.
How do I know which product is right for me?
Every product page includes detailed information about its features, materials and recommended use. If you're still unsure, our customer support team is always happy to answer your questions and help you choose the product that best suits your needs.
Is my order packaged discreetly?
Yes. We know privacy is important. Every order is packed in plain packaging with nothing on the outside to indicate what's inside. From the moment you place your order until it arrives at your door, your privacy is respected.
Do you deliver across Europe?
Yes. We deliver throughout Europe using trusted courier services. Once your order has been dispatched, you'll receive tracking details so you can keep an eye on your delivery.
How long will it take to receive my order?
Most orders are dispatched within one to three working days. Delivery times depend on your location, but we always aim to get your order to you as quickly as possible.
Which lubricant should I use?
For pelvic floor wands, vaginal dilators and vacuum erection devices, we recommend using a good quality water-based lubricant. It helps improve comfort during use and is suitable for medical-grade silicone products.
Can I return a product if I change my mind?
Yes, provided the item is unused and meets the conditions of our Returns Policy. Because many of our products are intimate healthcare items, opened products cannot usually be returned for hygiene reasons unless they are faulty.
Is it safe to shop on your website?
Yes. Our website uses secure checkout technology to protect your payment details and personal information. You can shop with confidence knowing your privacy and security are always taken seriously.
Why do customers choose Vitality Medico Europe?
Our goal is to make intimate healthcare easier, more comfortable and less intimidating. We offer carefully selected products from trusted manufacturers, honest product information, discreet delivery and friendly customer support. Whether you're looking for help with erectile dysfunction, pelvic floor therapy or bladder control, we're here to support you every step of the way.
